All Research

Click on the title to access content in the Research Library. The default sort is by last date posted; change the sort order by clicking on the column headers. Search for company profiles in the Solutions Directory.

TitleTypeFrom CompanyViewsPostedsort icon
How to Protect Your Digital AssetsWhite PaperClearStory Systems692008-08-28
No Longer the King--How Banks in the Gulf are Serving CustomersWhite PaperCariZMa FZ LLC592008-08-27
Best Practices for Proactive ChatWhite PaperATG6272008-08-25
Can You Hear Them NowWhite PaperATG972008-08-25
Red Lion Hotels Improves Customer Loyalty and RevenueCase StudyATG1362008-08-25
Radio Operator Deploys SpamTitan to Protect Against SpamCase StudySpamTitan862008-08-22
Crossing the Great Divide: 5 Steps for Aligning Sales and MarketingWhite PaperFrontRange Solutions3262008-08-20
Don't Get Caught Flatfooted: 5 Steps for Improving PredictabilityWhite PaperFrontRange Solutions582008-08-20
Elevating Your Credibility: 5 Steps for Proving, and Improving, RevenueWhite PaperFrontRange Solutions612008-08-20
Stimulating Loyalty, and Revenue: 5 Steps for Delivering Superior ServiceWhite PaperFrontRange Solutions9512008-08-20
The Secret Behind Successful Retention Programs: Next-generation AnalyticsOn-Demand WebcastPortrait Software7222008-08-06
Next Generation Campaign Management: Beyond Outbound MarketingOn-Demand WebcastPortrait Software6402008-08-06
BI Case Studies: A Marketer’s DreamOn-Demand WebcastPortrait Software4212008-08-06
Masters of Loyalty: How to turn your sales force into a loyalty force.White PaperAction Selling1082008-08-04
Building a Market Leading Partner Margin ProgramWhite PaperBLUEROADS1622008-07-30
Fostering Partner SuccessWhite PaperBLUEROADS1522008-07-30
The Chief Customer Experience Officer PlaybookResearch ReportRightNow Technologies18582008-07-29
The Loyalty Marketing Index: Introducing the COLLOQUY Retail Loyalty IndexWhite PaperCOLLOQUY1682008-07-21
How to Present Effectively OnlineWhite PaperCitrix Online28452008-07-17
Weekly Live Webcast: EchoSign Gets e-Signatures Right!On-Demand WebcastEchoSign2602008-07-15
Using White Papers to Generate and Nurture B2B LeadsOn-Demand WebcastMarketo2022008-07-15
Using Digital Web 2.0 Tactics to Boost B2B Marketing ResultsOn-Demand WebcastMarketo7142008-07-15
Buying and Using Marketing Automation SystemsOn-Demand WebcastMarketo2622008-07-15
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000On-Demand WebcastCincom Systems, Inc.2142008-07-15
Five Warning Signs for Danger Ahead on Your Customer-Centric JourneyWhite PaperRightNow Technologies43462008-07-01
Customers Say What Companies Don't Want to HearResearch ReportHigh-Yield Methods4492008-06-26
Optimizing B2B Email Marketing for Lead GenerationOn-Demand WebcastMarketo15672008-06-25
Are You Customer-Aligned -- or Falling Behind?On-Demand WebcastInflexion-Point2922008-06-21
Beyond QuickBooks: Why Growing Businesses Are Switching to NetSuiteOn-Demand WebcastNetSuite Inc.3022008-06-20
Mastering Multi-Channel Ecommerce: Top Tips for SuccessOn-Demand WebcastNetSuite Inc.7062008-06-20
CRM for Software Companies: Best PracticesOn-Demand WebcastNetSuite Inc.16242008-06-19
The Great Debate: Standalone CRM vs. Integrated Business ManagementOn-Demand WebcastNetSuite Inc.9572008-06-19
5 Tips to Turn Your Website into a Marketing MachineOn-Demand WebcastHubspot, Inc.3932008-06-19
Search Engine Optimization (SEO) 101On-Demand WebcastHubspot, Inc.5962008-06-19
Credit Card Customer Experience Survey ReportResearch ReportG-CEM3552008-06-18
Visual Workflow: The First Process Approach Designed for Office EnvironmentsWhite PaperHigh-Yield Methods5532008-06-16
CRM: The Essential GuideWhite PaperPivotal CRM from CDC Software4792008-06-10
A Measurement of Sales Force Automation Success: WIKA Instruments Ltd.Case StudySelltis, LLC3202008-06-10
Competitive Demo Situations – Biasing Towards Your StrengthsWhite PaperThe Second Derivative3062008-06-03
Recession? Steal Market Share Through Increased Customer Service!White PaperMindshare Technologies4792008-06-03
The Platinum Rule of ServiceWhite PaperMindshare Technologies3742008-06-03
Why Don’t They “Get It” – Are They Stupid Or What?White PaperThe Second Derivative3212008-06-02
Transition Vision - “We Love It – But How Are We Going To Get There?”White PaperThe Second Derivative3032008-06-02
Too Complex – A True Demo Disaster StoryWhite PaperThe Second Derivative3242008-06-02
Trade-Show Demonstrations - The "Menu Approach"White PaperThe Second Derivative3262008-06-02
The Meaningless-Filler Gratuitous-Phrases Vocabulary List: How Your Demos Are Impacted by, um, like, you know, the Words You UseWhite PaperThe Second Derivative3102008-06-02
The Database “Breakeven Point”White PaperThe Second Derivative3292008-06-02
The Content-Free Buzzword-Compliant Vocabulary ListWhite PaperThe Second Derivative2992008-06-02
Stunningly Awful Software Evaluations – A Strategy of Hope?White PaperThe Second Derivative2962008-06-02
Stunningly Awful Remote Demos - The Top Ten List of Inflicting Pain at a DistanceWhite PaperThe Second Derivative2932008-06-02
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July 2008

Michele Eggers
SAS
[Best Article] 		Dick Lee
High-Yield Methods
[Best Blog]



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